This module provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage.

It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility. ITIL 4 Strategist Direct Plan and Improve are aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.

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More information: ITIL4 Advance Module DPI