DevOps is the union of people, processes, and products to enable the continuous delivery of value to end-users. It aims to create a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably, so you can innovate like a startup and scale for the enterprise. By taking this introductory DevOps course, you’ll be able to define DevOps, understand why you need DevOps, and learn how you can get started with DevOps. You’ll learn the key ideas and techniques to bring development and operations together to produce higher-quality software and deliver it more quickly.
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IT is at the core of every business in today’s world. ITIL4 reflects the fast-paced and complex environment we live in, and new ways of working and emerging practices, all of which are essential not only for ITSM professionals but also for a wider range of professionals working in the digital transformation world. The purpose of ITIL4 is to provide organizations with comprehensive guidance for the management of information technology in the modern service economy. ITIL 4 will evolve to provide an end-to-end IT/Digital Operating Model, covering the full delivery (and sustaining) of tech-enabled products and services, guiding how IT interfaces with and even leads, the wider business strategy.
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More information: ITIL4 Foundation (Live VT)
The PMP® certification recognizes the competence of an individual to perform in the role of a project manager, specifically experience in leading and directing projects. The course aims to help students leverage Project Management concepts and practices in their daily work, while Success in the PMP® examination allows them to progress – through the knowledge of the PMBOK.
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This combined TOGAF course contains all the learning materials needed in order to prepare for both the TOGAF part 1 exam and the TOGAF part 2 exam. The course syllabus includes both the core concepts of the TOGAF Framework (Foundation level) and also shows participants how to apply this knowledge in the real world as a fully qualified TOGAF architect. This course contains all updates from the release of TOGAF v9.1
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More Information: TOGAF® 9 Certified
This module covers all types of engagement and interaction between a service provider and their customers, users, suppliers and partners. It focuses on the conversion of demand into value via IT-enabled services.
The module covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more.
It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape.
ITIL4 Specialist Drive Stakeholder Value is aimed at practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers.
Accredited training for the ITIL 4 Managing Professional modules is mandatory to enable full understanding of the core material.
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More information: ITIL4 Advance Module DSV
The International Standard ISO/IEC 27001:2013 has been prepared to provide requirements for establishing, implementing, maintaining and continually improving an information security management system. The adoption of an information security management system is a strategic decision for an organization. The establishment and implementation of an organization’s information security management system is influenced by the organization’s needs and objectives, security requirements, the organizational processes used and the size and structure of the organization. All of these influencing factors are expected to change over time.
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More Information: ISO ® 27001:2013 Lead Auditor
This module explores the ways in which digital organizations and digital operating models function in high-velocity environments. It will help aspiring organizations, to operate in a similar way to successful digitally-native organizations.
This module includes the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing, focusing on the rapid delivery of products & services to obtain maximum value.
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More information: ITIL4 Advance Module HVIT
IT is at the core of every business in today’s world. ITIL4 reflects the fast-paced and complex environment we live in, and new ways of working and emerging practices, all of which are essential not only for ITSM professionals but also for a wider range of professionals working in the digital transformation world. The purpose of ITIL4 is to provide organizations with comprehensive guidance for the management of information technology in the modern service economy. ITIL 4 will evolve to provide an end-to-end IT/Digital Operating Model, covering the full delivery (and sustaining) of tech-enabled products and services, guiding how IT interfaces with and even leads, the wider business strategy.
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More information: ITIL4 Foundation (Live VT)
With so many different Agile approaches and techniques out there, it can be difficult to understand what they all mean and know which one is right for you. But why limit yourself to learning about just one, when PRINCE2 Agile® offers so much more?
PRINCE2 Agile is the most comprehensive guide to agile project management, giving you an up-to-date overview of approaches and techniques from across the agile space, so you are better equipped to adopt what is right for you. It provides excellent overviews of approaches such as Scrum, Kanban, Lean start-up, and Cynefin… all applied within the good governance of PRINCE2, the de facto standard for project management.
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More Information: PRINCE2 Agile F&P (Live VT)
The SIAM Professional Certificate tests a candidate’s knowledge and skills of the activities in the four stages of the SIAM roadmap. A candidate who successfully completes the SIAM Professional Certificate can analyze, plan, build and inspect a multi-service provider environment.
Service Integration and Management (SIAM) also has a synonym: multi-sourcing integration (MSI). Within the scope of this certification, only the term Service Integration and Management is used.
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More Information: SIAM Professional