ITIL Practitioner Certification – IT Service Management
The logical next step on any ITIL journey. 1 course, 1 exam, 1 level up in ITSM
The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business’ objectives. It enables practitioners to not only speak the language of ITIL, but be able to translate it and use it in practice.
ITIL Practitioner can be taken at any stage in the ITIL certification scheme beyond Foundation. It provides a different set of skills not available in the existing certifications.
- ITIL Practitioner covers the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives.
- ITIL Practitioner also covers three key areas crucial for success of any improvement initiatives:
- Organizational Change Management
- Measurement and Metrics.