CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles. It is about much more than PC repair. Candidates are better prepared to troubleshoot and problem solve. Technicians understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used.
This course is designed for individuals who have basic computer user skills and who are interested in obtaining an entry-level IT technician. This course is also designed for participants who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ 220-901 Certification Exam and the CompTIA 220-902 Certification Exam.
- Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities, this course provides the background knowledge and skills you will require to be a successful A+ technician
- Identify the hardware components of personal computers and mobile digital devices. Identify the basic components and functions of operating systems. Identify networking and security fundamentals.
- Identify the operational procedures that should be followed by professional PC technicians. Install, configure, and troubleshoot display devices. Install and configure peripheral components. Manage system components.
- Identify the hardware and software requirements for client environment configurations. Identify network technologies. Install and configure networking capabilities. Support mobile digital devices.
9 to 12 months hands-on experience in the lab or at work/field is recommended